Digital Membership Cards

Once your membership payment has been processed, you will receive an email from carlosmembership@carlos.emory.edu that contains the link for you to download your membership card (approximately 10 business days).

• iPhones have a native app called Apple Wallet. Click the “Download” link in the email you received on your iPhone, then “Add to Wallet”, then “Add”. Your digital membership card will automatically download to the Apple Wallet app.
• To access the digital wallet, swipe down on your home screen to activate the Search function. Type “Wallet” into the search bar. Then, tap the Wallet icon that appears under the “Applications” header. From there, you will be able to access your digital card.

• If you have an Android device, you need to download Wallet Passes from Google Play. After you have the app, access the email from your smartphone and click the “Download” link in the membership email, and the card will automatically go to your Wallet Passes app, where it can be accessed at any time.

• For apple users, please check the Apple wallet app.

• For android users, please check your Wallet Passes app.

Once you have downloaded your card, you will be able to forward the email or use the share feature of the wallet app to ensure that secondary cardholders receive their digital membership card.

If you have paper guest passes, please continue to use them. They never expire. Guest passes can be used via a will call system. Please email carlosmembership@emory.edu to redeem your guest passes.

Your digital membership card will indicate your reciprocal museum benefits. Showing your digital card will allow you to access your benefits at affiliated institutions.

When you renew your membership, digital cards will automatically update. If your membership level changes, a new card will be emailed for you to download.

By default, all members will receive digital membership cards. However, physical cards can still be mailed if requested. If you would like a physical card, please contact carlosmembership@emory.edu or fill out this online form.

Physical cards are available upon request. If you would like a physical card, please contact carlosmembership@emory.edu or fill out this online form. 

Please contact carlosmembership@emory.edu with questions regarding your digital membership card. Be sure to include the email address to which you would like to receive your card.