FAQ

I’m planning a visit to the museum. Where should I eat?

We recommend Ebrik Coffee Room on Level Three for coffee, snacks, and pastries. On-campus options include the Cox Hall food court, Kaldi’s at the Depot, and Highland Bakery at Goizueta Business School. In Emory Village, a short walk from campus, you’ll find Rise and Dine, Saba, Dragon Bowl, Dave’s Cosmic Subs, Falafel King, and Chipotle Mexican Grill. If you don’t mind a short drive, you can also try Emory Point, which offers The General Muir, Marlow’s Tavern, and Aladdin’s Mediterranean Grill among other choices.

Why are the museum’s lights so dim?

Over time, light can damage artwork, so we keep the lights dim for preservation purposes. 

Why is the museum so chilly?

To ensure the safety of the artwork, the museum closely monitors environmental conditions. A cool temperature helps preserve the artwork.

Why does the museum ask visitors not to touch artwork?

Repeated handling of artwork can cause damage such as staining, corrosion, abrasion, surface loss, or breakage. 

Why can’t I carry my backpack into the galleries?

The museum asks that backpacks and all large bags are checked at the information desk to ensure the safety of the artwork.

Is sketching permitted in the galleries?

Yes, sketching with pencil is permitted in the galleries.

What does the museum offer for kids?

In addition to scheduled programming, the museum offers SmARTy Packs, available to borrow from the information desk, that are filled with activities that families can do together in the galleries and fun Family Guides to the collection that kids can take home with them. 

Can you provide information about specific items in the collection?

You may find information about some items in our online database. If you need additional information or are interested in publishing images of our collection, please contact mccm.collections.services@emory.edu.

I inherited a piece of art. Can you tell me what it is and/or how much it’s worth?

Our curators are occasionally able to offer information about items. The Carlos Museum cannot authenticate or offer valuations. We recommend you consult a certified appraiser.

Who is Michael C. Carlos?

Michael C. Carlos was an Atlanta businessman and philanthropist. He was the chairman of the board and CEO of National Distributing Company, Inc. until his death in 2002.

Are your lectures filmed?

No, our lectures are not filmed.

Does the museum permit videography?

Requests are evaluated on a case-by-case basis. For more information, contact the director of communications at 404-727-4291 or allison.hutton@emroy.edu.

Does the museum allow photography?

Non-flash photography is permitted in the permanent collection galleries. No photography of temporary exhibitions is permitted.

How do I request a donation for an auction?

Use this form to make a request. 

How can I volunteer?

If you enjoy helping with events or light administrative work such as filing and mailing assembly, the Development Office has volunteer opportunities available, either on a recurring or stand-alone basis. For more information about these opportunities, contact Kate Stanton at kate.stanton@emory.edu or 404-727-2623.

The museum also recruits new docents on a yearly basis; to learn more, contact Katie Ericson at kericso@emory.edu or 404-727-2363.