FAQ for Visitors
Due to updates, the Carlos Museum's elevator will be temporarily out of service from July 17 through September 4. We apologize for any inconvenience this caused. Our staff will be available to assist visitors during this period. For onsite assistance, please call 404-727-2163.
Non-flash photography is permitted in the permanent collection galleries. No photography of temporary exhibitions is permitted.
In addition to scheduled programming, the museum offers SmARTy Packs, available to borrow from the information desk, that are filled with activities that families can do together in the galleries and fun Family Guides to the collection that kids can take home with them.
Repeated handling of artwork can cause damage such as staining, corrosion, abrasion, surface loss, or breakage.
Over time, light can damage artwork, so we keep the lights dim for preservation purposes.
To ensure the safety of the artwork, the museum closely monitors environmental conditions. A cool temperature helps preserve the artwork.
The museum asks that backpacks and all large bags are checked at the information desk to ensure the safety of the artwork.
Yes, sketching with pencil is permitted in the galleries.
We recommend Ebrik Coffee Room on Level Three for coffee, snacks, and pastries. On-campus options include the Cox Hall food court, Kaldi’s at the Depot, and Highland Bakery at Goizueta Business School. In Emory Village, a short walk from campus, you’ll find Wagaya, Baker Dude, Dave’s Cosmic Subs, Falafel King, Chipotle Mexican Grill, and Zoe’s, among other choices. If you don’t mind a short drive, you can also try Emory Point, which offers The General Muir, Marlow’s Tavern, and Aladdin’s Mediterranean Grill, among other choices.